Policies
Our policies help provide you and your pet a smooth, pleasant experience.

  • Your pets are seen by appointment.
  • Drop-off  by 8:30 AM for all surgeries, dentistries and baths.
  • Pick-up times for hospital boarding is determined by doctor.
  • Charges and payment expected at time of discharge.
  • Payment methods accepted:
    cash
    checks
    credit cards: Master Card and VISA
  • Visitation for a hospitalized patient is co-ordinated with the doctor. Read our visitation policy.
  • Tours for visitors are arranged through the receptionists.
  • All animals boarding are required to leave an emergency contact number.
  • For boarding, doctors should be informed of any/all special health issues or dietary requirements.


Forms
Clients are encouraged to print and bring the appropriate forms to their appointment.