Policies

Our policies help provide you and your pet a smooth, pleasant experience.

  • Your pets are seen by appointment.
  • Drop-off  between 8:00-9:00 AM for all surgeries, dentistries and baths.
  • Pick-up times for hospital boarding is determined by doctor.
  • Pick-up times for all regular boarding, baths and any other daily drop offs is by 11:30 AM, in the mornings, or by 4:30 PM in the evenings.
  • Charges and payment expected at time of discharge.
  • Payment methods accepted:
    • cash
    • checks
    • credit cards: Master Card and VISA
  • Visitation for a hospitalized patient is co-ordinated with the doctor. Read our visitation policy.
  • Tours for visitors are arranged through the receptionists.
  • All animals boarding are required to leave an emergency contact number.
  • For boarding, doctors should be informed of any/all special health issues or dietary requirements.

Forms

Clients are encouraged to print and bring the appropriate forms to their appointment.

 

Address
215 Danbury Road
Wilton, CT 06897

Contact
Office: 203-762-8321
Fax: 203-762-8395
Email: staff@whfact.com
Facebook: WHFACT Facebook

Office Hours:
Monday – Friday 8 am to 5 pm
(Closed daily for lunch between 12 pm and 1 pm)
Saturday 8:00 am to noon

Ask the Vet

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