Policies
Our policies help provide you and your pet a smooth, pleasant experience.
- Your pets are seen by appointment.
- Drop-off between 8:00-9:00 AM for all surgeries, dentistries and baths.
- Pick-up times for hospital boarding is determined by doctor.
- Pick-up times for all regular boarding, baths and any other daily drop offs is by 11:30 AM, in the mornings, or by 4:30 PM in the evenings.
- Charges and payment expected at time of discharge.
- Payment methods accepted:
- cash
- checks
- credit cards: Master Card and VISA
- Visitation for a hospitalized patient is co-ordinated with the doctor. Read our visitation policy.
- Tours for visitors are arranged through the receptionists.
- All animals boarding are required to leave an emergency contact number.
- For boarding, doctors should be informed of any/all special health issues or dietary requirements.
Forms
Clients are encouraged to print and bring the appropriate forms to their appointment.
- New client check-in form Please also bring other medical information you have about your animal.
- Boarding agreement
- Employment application